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Contact

Contact Volo

Volo is maintained by Umang Pancholi. Questions, bug reports and feedback are welcome by email.

Last updated

Email the maintainer

Write to umangpancholi555@gmail.com. Volo is an independent project, so there is no guaranteed response time.

Reporting a bug

A clear report makes a problem much easier to reproduce. When you email a bug report, please include:

  • Both devices, for example iPhone 15 and a Windows 11 laptop.
  • The browser and version on each device, for example Safari 18 and Chrome 130.
  • Whether the devices were on the same Wi-Fi network or on different networks, such as mobile data.
  • The approximate size and type of the file.
  • What happened, what you expected, and any error message shown. Say at what point it went wrong, too: connecting, accepting, or partway through.

Keep your transfers private

Never email room links, room codes or the files themselves. Anyone with a room link can join that room while it is open, and a description of the problem is enough. If a file is part of the issue, describe it (size, type, name pattern) instead of attaching it.

Security issues and common questions

To report a vulnerability, follow the steps in the security issue reporting guidelines. Many common questions about size limits, networks and browsers are answered in the frequently asked questions on the homepage.